FAQ

FAQ

1. How do I take an apartment off the market?

If you find an apartment you love, follow the steps below to make it your new home!
  1. Submit a guest card or Call our office to schedule a showing for the apartment you’re interested in.
  2. Complete a rental application (with $50 application fee) that checks your credit history and background.
  3. Upon acceptance of your application, we will require you pay Last Month’s Rent and Security Deposit, each equal to one month’s worth of rent.
  4. Sign a residential lease agreement, stating your rights as a tenant, our rights as the property manager, and the rights of the landlord.
  5. Sign up for our online property management software, Appfolio, so you can pay rent, submit maintenance requests, and communicate with us through your mobile device or computer.
  6. Congratulations you’ve found a new home!

2. How can I pay rent?

  1. Online – Our online property management software, AppFolio, offers a variety of convenient online payment options. Renters can make online rent payments with credit cards (or debit cards) through AppFolio’s easy-to-use online portal, and renters can securely pay rent directly from their checking or savings account.
  2. Cash – We do accept cash for rent.

3. How long are your lease agreements?

Our leases are a minimum of 1 year (12 months). If you enjoy your apartment, you have the option to renew your lease for another 1 year (12 months).

4. Are any utilities or services covered in the cost of the rent?

Tenants are responsible for payments of gas, electrictity, and internet/wifi. Water services are covered in some of our rentals. If you have questions about utilities for a certain apartment, feel free to contact our office.

5. How do I handle emergency repairs?

You can reach out to our staff through Appfolio, which sends text messages directly to our staff. You can be sure that someone on staff will respond to your issue promptly and equitably.
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